Who are they?
Founded in 1988, Academy Mortgage is one of the nation’s largest and most respected independent mortgage lenders. Academy is headquartered in Salt Lake City, Utah; has over 260 branch offices across the country; and is licensed to originate loans in 49 states and Washington, D.C.
Unlike banks and mortgage lenders that consolidate operations and service offsite, Academy has the advantage of being a direct lender, which means all loan processing, underwriting, closings, and funding are handled at local branches. Branch offices have the tools and resources in-house to speed up the loans process, resulting in loans being closed quickly and efficiently.
The challenge they were facing…
Academy Mortgage is a large company with a pretty big in-house development team. However, they were overloaded and did not have the specific mobile app building experience needed.
The problem they had was their loan officers didn’t have a good way to communicate their clients’ needs and desires to the company headquarters. The company also needed a way to track client satisfaction, and a tool to empower loan officers across the country to keep getting better every day.
How we made their day…
We joined forces with Academy Mortgage’s in-house development team. DevSquad software developers are not just hired because they’re awesome programmers (although that’s a big factor), they’re also chosen because of their people skills. That means when your in-house team needs support, our developers can start working well with your team from day one.
Our specialist mobile app developers, working with the Academy team, made the company’s mortgage application smoother than ever before with new iOS and Android apps. Loan officers now have more information at their fingertips, can better manage their clients, and more easily communicate with central management.