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Before working with us, the company had a poor experience with another software provider. The project was delivered eight months late and yet the platform only met 80% of the client’s key needs.
After this frustrating experience with an external company, the team at Musician’s Toolkit decided to build the software in-house. But that required hiring a developer, which always comes with risks. The developer they eventually hired didn’t have the coding experience to handle the complex needs of the platform, and so the project once again stalled. And unfortunately, during this overall process, a number of poor software architecture decisions were taken.
So Musician’s ToolKit approached DevSquad looking for a technical partner who could build (and maintain) its web platform just the way the company imagined. This included a complex backend connected to multiple third-party services, such as a learning management system and course management systems, that also provided a seamless frontend experience for the customer.
In just 3 months, we completely rebuilt the Musician’s Toolkit platform. Now their customers have an easy-to-use app that has improved the learning experience. Students can easily take the online lessons and quizzes, while tracking their progress.
» By improving the user experience, we have helped to make the technology disappear. So it’s now all about the content – the music education – and not users getting frustrated with the platform. And that’s not to mention helping the company attract new customers with a platform they can be proud of.
» As we will with your project, we assigned an amazing team of software developers to the task (including four software engineers, one QA and a Scrum Master). We continued to work with the internal product owner after initial roll out to keep improving the platform.
» And not only that, we helped Musician’s Toolkit become an agile organization. They loved our agile approach to software development, they adopted the core principles and changed the way they worked.